Score from 345 reviews
- 2nd Ngong Avenue, Nairobi,
Kenya - 
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Highlights
Non-smoking rooms available
On-site restaurant
24/7 front desk support
Modern fitness centre
Airport shuttle service
Complimentary guest parking
Non-smoking rooms availableOn-site restaurant24/7 front desk supportModern fitness centreAirport shuttle serviceComplimentary guest parkingEach guest room provides a cozy seating area, with select rooms showcasing lovely garden views. You'll find a desk, flat-screen TV with satellite channels, telephone, and electric kettle in every room, ensuring all your needs are met. Plus, private bathrooms come equipped with complimentary toiletries and a shower for your comfort.
Dining at Best Western Nairobi Upper Hill is always a treat, with an on-site restaurant serving a delightful range of European dishes. Start your day with a hearty continental or full English/Irish breakfast, energizing you for whatever adventures lie ahead. The friendly 24-hour front desk and secured parking add to the hassle-free experience, while the sun terrace is an excellent spot to unwind after a busy day.
Traveling to and from the property is easy, with Jomo Kenyatta International Airport just 26 minutes away and convenient airport shuttle services available. Enjoy a cozy stay where comfort meets convenience.
The swimming pool is located at Fairview Hotel within 1 minutes’ walk from Town Lodge Upperhill accessible through an interconnecting gate.
Superior King Room Description, photos, price, amenities
- non-feather pillow (synthetic),
- iron,
- sofa,
- bedside socket,
- fan,
- ironing facilities (iron and ironing board),
- private entrance,
- hardwood/parquet flooring,
- safe deposit box,
- wardrobe/closet,
- work desk,
- waste bin
- bidet,
- complimentary toiletries,
- shower,
- body soap,
- toilet paper,
- conditioner,
- shampoo,
- hairdryer,
- toilet,
- private bathroom
- flat-screen tv,
- satellite tv channels,
- laptop-sized safe,
- telephone,
- television (tv),
- cable tv channels
- bottled water,
- tea and coffee making facilities,
- electric kettle
- towels,
- key access,
- wake-up service,
- key card access,
- bed linen
- free gym access (depending on room type)
Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room provides a private entrance, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit provides 1 bed.
Room size:
Superior King Room - 21 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2 
Cozy Single Room Description, photos, price, amenities
- hardwood/parquet flooring,
- private entrance,
- wardrobe/closet,
- non-feather pillow (synthetic),
- ironing facilities (iron and ironing board),
- fan,
- iron,
- safe deposit box,
- waste bin,
- bedside socket,
- work desk
- private bathroom,
- conditioner,
- complimentary toiletries,
- shampoo,
- body soap,
- toilet,
- shower,
- toilet paper,
- hairdryer
- flat-screen tv,
- television (tv),
- laptop-sized safe,
- satellite tv channels,
- cable tv channels,
- telephone
- electric kettle,
- bottled water,
- tea and coffee making facilities
- bed linen,
- towels,
- key access,
- wake-up service,
- key card access
- ground floor unit,
- upper floors accessible by lift (to room),
- lift access (to room),
- upper floors accessible by stairs only (to room)
- free gym access (depending on room type)
Offering free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room offers a private entrance, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit is equipped with 1 bed.
Room size:
Cozy Single Room - 19 m2
Bedroom 1 – Single bed
Max persons: 1
Standard Twin Room Description, photos, price, amenities
- hardwood/parquet flooring,
- wardrobe/closet,
- private entrance,
- work desk,
- bedside socket,
- waste bin,
- fan,
- safe deposit box,
- ironing facilities (iron and ironing board),
- non-feather pillow (synthetic),
- iron
- shampoo,
- body soap,
- hairdryer,
- shower,
- toilet paper,
- toilet,
- private bathroom,
- complimentary toiletries,
- conditioner
- telephone,
- flat-screen tv,
- satellite tv channels,
- laptop-sized safe,
- cable tv channels,
- television (tv)
- tea and coffee making facilities,
- bottled water,
- electric kettle
- key access,
- wake-up service,
- key card access,
- towels,
- bed linen
- free gym access (depending on room type)
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a private entrance, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit provides 2 beds.
Room size:
Standard Twin Room - 23 m2
Bedroom 1 – Single bed
Max persons: 2
Superior King Room Description, photos, price, amenities
- work desk
- toilet paper
- tea and coffee making facilities
- wake-up service
The single room offers a tea and coffee maker. The unit is equipped with 1 bed.
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 1
Family Connecting Suite with One King and One Bunk Bed Description, photos, price, amenities
- work desk
- toilet paper
- tea and coffee making facilities
- wake-up service
The suite provides a tea and coffee maker.
Max persons: 7
Choose your ideal room at Best Western Nairobi Upper Hill
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Superior King Room
- Cozy Single Room
- Standard Twin Room
- Superior King Room
- Family Connecting Suite with One King and One Bunk Bed
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
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Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, child-friendly buffet
Pools, spa & wellness
gym/fitness studio, fitness activities
Transport & getting around
convenient airport shuttle, airport transfer (surcharge applies), disabled-access parking, airport meet and greet / pick up, convenient airport drop off
Reception & guest support
24/7 front desk, quick check-in/check-out, currency exchange service, baggage hold, invoices available
Shared spaces for guests
access to hotel garden, patio/outdoor seating
Family & entertainment
professional babysitting/childcare
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, entirely non-smoking property, allocated smoking zone, standard key entry, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The facility offers free on-site parking with dedicated private and accessible parking areas.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outUntil 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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